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Refund Policy

IT Clever Solutions Online Payment, Return & Refund Policy

Last updated: September 24, 2020

Thank you for choosing the services of IT Clever Solutions.

Our fees will be invoiced to you with electronic billing descriptor IT Clever Solutions.

Notice to users from the European Union, who are subject to Consumer Rights Directive, only:

If you are not entirely satisfied with you purchase and are a consumer in the meaning of the Consumer Rights Directive 2011/83/EU, you have one (1) calendar day to withdraw from the contract you have entered into with Premium RDP. The withdraw period will start on the day of the conclusion of the contract. If the last day of the period of one (1) days is a Sunday or a public holiday, the next business day shall be considered the effective last day to withdraw.

IT Clever Solutions will refund the amounts paid by you, without prejudice to your obligation to provide restitution for services requested and already performed and/or supplied by IT Clever Solutions, for the period prior to the withdrawal. The amount of the refund will be reduced in proportion to what has been supplied by IT Clever Solutions in comparison with the full coverage of the contract.

We will make commercially reasonable efforts to refund through your original method of payment or otherwise will work out a reasonable alternative.

Questions, comments and requests regarding this policy and payments are welcomed and should be addressed to support@itcleversolutions.com